Contact record maintenance
Update authorised contact details, apply your field conventions and flag incomplete records for review. Define what a complete record looks like before the work begins.
Administrative help to keep contacts, property records and follow-up tasks organised in your CRM.
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Agree the responsibilities, systems and approval points before your assistant starts.
Update authorised contact details, apply your field conventions and flag incomplete records for review. Define what a complete record looks like before the work begins.
Record the status changes your team approves and create follow-up tasks against your process. Your sales team remains responsible for qualification and sales decisions.
Help standardise records and identify potential duplicates for review. Agree a data retention and correction process before making irreversible changes.
Prepare reports from the information your CRM makes available. Use them to review outstanding tasks, record quality and administrative workload with your assistant.
Bring examples of the work you want to delegate, your current systems and the hours you need covered. We can use those details to discuss the role, candidate requirements and onboarding.
Keep decisions and specialist approvals with your authorised team. Document how questions and exceptions should be escalated.
Explore related support ↗A clear role, the right person and a working rhythm your team can rely on.
Start with your recurring tasks, systems, working hours and priorities. Agree what your assistant owns and what stays with your team.
Review candidates and take part in the final interview. Prepare your process documentation and access permissions before onboarding.
Train your assistant on your workflows, agree review points and maintain clear communication with account management support.
The process described by Realty Outsourcing includes recruitment and a client final interview. Use that conversation to discuss experience, communication and the systems required for your role.
Tell us which CRM, property or accounting systems you use. Confirm the skills and access required for your specific role during selection; software compatibility should be agreed before onboarding.
Pricing depends on the role and agreed scope. Share your task list, expected working hours and system requirements so the team can discuss a suitable arrangement.
Tell us where your team needs support. We’ll start there.